Privacy policy

Last updated: October 8, 2026

Trades Vantage Business Solutions respects your privacy. This page explains what we collect through this website, what we do with it, and what choices you have. It follows Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you use the contact form, we collect what you type into it:

• Your name
• Your business name
• Your trade (electrical, plumbing or other)
• Your phone number
• Your email address
• Anything you choose to tell us in the message box
• Whether you ticked "I'm an accountant"

We don't ask for banking details, social insurance numbers or other sensitive information through this website. Please don't put them in the message box.

Our website host may keep basic technical logs, such as your IP address and the pages requested, to keep the site secure and running. We don't use advertising cookies or tracking tools on this site.

Why we collect it

We use your information to reply to you, set up a call, and decide whether we can help. We don't sell your information. We don't use it for marketing unless you ask us to.

Who sees it

Matt and Kaitlyn, the owners of Trades Vantage. Service providers also handle it on our behalf, such as the companies that host this website and deliver form messages and email to us. They may only use it to provide those services. Some of them store data outside Canada, so it may be subject to the laws of those places. We share your information with anyone else only if you ask us to, or if the law requires it.

How long we keep it

If we don't end up working together, we keep your message for up to 12 months, then delete it. If you become a client, we keep your information while we work together and for as long as the law requires us to keep business records.

Your choices, and how to ask for deletion

You can ask to see the information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent at any time. Email info@tradesvantage.ca. We'll reply within 30 days. If you ask us to delete your information, we will, unless the law requires us to keep it.

Questions or complaints

Email info@tradesvantage.ca first and we'll do our best to sort it out. You can also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Changes to this page

If we change this page, we'll update the date at the top.